Patient Engagement Solutions

Patient Engagement Solutions

MHALink powered by Citus Health Logo

Helping build operational efficiencies and drive optimal patient outcomes

Moving from a fee-for-service to a value-based care reimbursement model is bringing dramatic change to the post-acute care market. Home infusion and specialty providers are under extreme pressure to modernize operations to meet changing requirements of their referral partners.

As part of MHA’s ongoing commitment to help member pharmacies meet industry demands, improve operational efficiencies, and drive optimal patient outcomes, MHA has entered into an exclusive partnership with Citus Health, an industry thought leader and digital health solutions provider for the post-acute care industry, to provide members access to MHALink™ powered by Citus Health.

MHALink powered by Citus Health is a secure, HIPAA-compliant automated workflow and patient support platform that improves operational efficiencies and streamlines communications with patients, caregivers, and referral sources.

The platform solves many of the day-to-day challenges faced by specialty and infusion pharmacies by replacing time-intensive phone and paper-based processes with more efficient digital and mobile communications.

Accessible through any mobile device or computer, the solution streamlines the patient support process by providing prompt answers to common questions and enabling real-time, staff-to-staff and staff-to-patient communications. The collaborative environment often results in less stress for patients and staff and greater therapy compliance.


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